Thanks for return, the cv_allowDownload is set to 0.
I did a search for vulnerabilities of sof 2, but so far none of the known bugs is similar to that which is occurring in our server, I tested them and none of them work on our server.
I believe that this bug has not been identified yet in sof 2, perhaps he has been identified get another game, it further complicates the search for a solution.
Thanks for helping.