I opened a ticket with Even balance...this is what I got back from them today!!!
Note #2: Could you please look if you have any of the following files on your computer using the Windows Search functionality (from the Start menu, search for files or folders):
Specific files
MGSysCtrl.exe
MGKBHook.dll
tlntwucl.dll
mciawmsp.dll
eSDLoader.exe
MSNCHATHOOK.dll
Openwide.exe
CRASHPLANSERVICE.exe
Specific programs
Tlen.pl Instant messaging program
OrbitDownloader
System Control Manager
cfishlman.exe (part of CFi ShellToys)
Shedko sShutdown
IZ3D driver
Please report in a new note if you have any of the above files. In addition run a full spyware/malware/virus scan on your system.
I searched with no luck but am doing a system scan and uninstalling the last program I installed for cleaning your sys reg...will try closing programs one by one...good luck!