I got a reply from evenballance, sent me a typical message.
Honestly? I'm tired of this situation, evenballance got me in the ass, not interested in the fact that I spent hard earned money on a second key to play normally. Resigned that there Unban my old key, but this time they did not give them peace. Really frustrates me is that the bot gets the answer, I do not know at all, if anyone reads my application. This is how they treat the customer, calling for vengeance. Strange, because I got the ban after the new patch, I never had any problems with PunkBuster, then suddenly gets a global ban immediately. Their system had to make a mistake. If I had seen, although some effort on their part, to deal with my case, but no, they will send me a generic message as soon as possible to get rid of me. I have to prove it, if you do not have any evidence for this, I demand this to my account restored to its previous state. If anyone has any idea what I can do in this situation, let them write in this thread. This system really is so primitive that only write off the bot?