I got this unfair Ban as well.
Things I have change recently:
1) upgraded to win8.1
2) Download tool to force or change the windows metro start menu picture to a picture of my choice.
3) I Download the latest driver for Nvidia which include Shadow Play feature.
4) I use Steam at the same time and Also chat with a friend thru the steam app while in Origin.
Now this should have nothing to do with Battlefield 4
The ONLY mod tools that I have on my pc are for Skyrim and Borderlands and its because they allow IT.
This ban its absurd. My kill death ratio its a joke and my accuracy is .09%
How could I been cheating. Impossible. I'm very disappointed with my decision of getting this game. I hardly play also. I work at lot.
Someone needs to take better action a do a better job. banning people with no reason will create consequences. I know for sure I DID NOT cheat in Battlefield. I know I'm clean. So far I sent appeals to EB 4 times, no reply.
Im a victim here. Im innocent. The code they give me is 5c410392
I hope someone will take a closer look and fix this issue and remove this unfair ban to people getting it without cheating at all.
And since I buy the game recently, if this don't get fix in the next 4 days; I will have no choice than to contact my bank and claim this is a broken product I want my money back.