Hi, my name is Damian Marciniak. I have account on Origin for about 3-4 years and I have a lot games on Origin. I have never used any cheat codes or programs to improve my results in games. Only people who have access to computer are me and my wife. We have a separates accounts. My Wife installed Cheat Engine on her account, which she used to play on Facebook: Candy Crash Saga. This program was not even plugged into Bf4.exe nor any of the other games, so that could have not effected the game, and even more, my stats and achievements in the game. Information that this program has such an effect on the game couldn't be found anywhere, although this is a very common program. I believe that I have been banned by mistake, because personally I never used this program. I do not want to loose my account on Origin, due to the mistake of the program. I have a lot of games (35) and many friends on it, and I consider opening a new account pointless. I collect the games for over 3 years and I wouldn't risked losing it because it is very important to me.