I want A Unban For My EA Account with Battlefield 4

[ByChis66]

Hello my Ea name is : ByChris66 
i was play on my Old Origin Account ByChris26 And I got Kicked From Server but i dont know why?
than i retry to join the Server and Got a Punkbuster BAN
so but i dont hack or any other ....
so I Make a Fresh Origin Accoutn And Buy Me A new Bf4 License than i Start the Game start teh Recording and Get Banned after play A Server like 12 Seconds? Why I get banend i just pay Money For the Game soo i want Play The Game.
Pls tell me How I can get an Unban for My bf4 .? The VIdeo File ist 363mb big i cant upload it here.

[HSMagnet]

what is the exact message? it should include an 8 character alphanumeric GUID and the player name

 

also if you used the same email, the new account is tied to the old