Ban Appeals For Evenbalance Violations

[DHGreeny]

We are currently forwarding the open appeals to Evenbalance for them to check. There has been an accumulation of appeals since Evenbalance ceased its trouble-ticket support for unknown reasons a considerable time ago.

 

If you have a ban appeal

 

We can only forward the appeal once, and if Evenbalance reports a valid ban, there is nothing further we can do to help. Your appeal will be denied, and it's up to you where you go from there. At this time, there is no front end support from Evenbalance due to the aforementioned ceasing of Evenbalance answering trouble-tickets.

 

Please note: Global bans are issued and maintained by Evenbalance themselves. We have no control over global bans. Some of you may also have global bans attached to the violation.

 

If you have a Punkbuster ban and are considering appealing

 

We will still need you to open an Evenbalance trouble-ticket even though it won't get answered. This is because the ban appeal system still requires you to submit one. All you have to do is paste the ban information in the ticket so we can corroborate the appeal with the violation and GUID.

 

Completion of existing ban appeals

 

This is likely to be finished after several weeks. A reply will be posted upon completion.

 

[Rang3r]

Hi! Looks like I got a false positive ban like many others. I haven't played Battlefield 3 in over 10 years, and now I find that I can't connect to any of the servers.

This is my ticket to Evenbalance:
https://www.evenbalance.com/troubleticket/update_ticket.php?ticketnumber=EB3375001026999&password=97548dbaf9db835b8546640d6b7704

Edited September 23 by Rang3r

[Rang3r]

Same situation with Battlefield 4:
https://www.evenbalance.com/troubleticket/update_ticket.php?ticketnumber=EB8990001026971&password=c35815e159bbd3d18fd32bda1ae2e0

[DHGreeny]

On 9/23/2023 at 2:15 PM, Rang3r said:

Hi! Looks like I got a false positive ban like many others. I haven't played Battlefield 3 in over 10 years, and now I find that I can't connect to any of the servers.

This is my ticket to Evenbalance:
https://www.evenbalance.com/troubleticket/update_ticket.php?ticketnumber=EB3375001026999&password=97548dbaf9db835b8546640d6b7704

 

You can only speak for yourself. However, you are not on our MBI (Master Ban Index) so we cannot do anything to help you. By the look of the ban message you received, you need to take it up with Anticheat Inc as they have banned you across all their streaming servers due to a GGC ban. You may still be able to play BF3 on servers that do not stream to anticheat inc.

 

Evenbalances troubleticket support stopped a long time ago so you will not get any joy with them. You have an Evenbalance global ban on BF4 (not on BF3) so the likelyhood of getting your account back for BF4 is practically 0. Sorry to be the bearer of bad news, but I'm not going to sugarcoat it for you. This way you know the reality of your situation. Good luck with getting your BF3 account unbanned from ACI streaming servers.

[Rang3r]

16 hours ago, DHGreeny said:

 

You can only speak for yourself. However, you are not on our MBI (Master Ban Index) so we cannot do anything to help you. By the look of the ban message you received, you need to take it up with Anticheat Inc as they have banned you across all their streaming servers due to a GGC ban. You may still be able to play BF3 on servers that do not stream to anticheat inc.

 

Evenbalances troubleticket support stopped a long time ago so you will not get any joy with them. You have an Evenbalance global ban on BF4 (not on BF3) so the likelyhood of getting your account back for BF4 is practically 0. Sorry to be the bearer of bad news, but I'm not going to sugarcoat it for you. This way you know the reality of your situation. Good luck with getting your BF3 account unbanned from ACI streaming servers.

Sadly. Thank you for info!