wishmaster2002uk Posted October 25, 2013 Posted October 25, 2013 hi guys any of you use rackage servers ? if so how is support these days ? i ask as i have requested a refund of my clanpay since they wont be hosting bf4 and all of a sudden support has switched from less than an hour to non existent. anyone here had similar issues Quote
surfy Posted October 25, 2013 Posted October 25, 2013 Interesting, not heard this myself but I'm sure if people are experiencing the same they'll post here. Quote
wishmaster2002uk Posted October 26, 2013 Author Posted October 26, 2013 yeah they seem to make excuse after excuse with no actual refund or given date of a refund. Quote
BuLLsh1T77 Posted October 29, 2013 Posted October 29, 2013 last one that did that to me went out of business -_- I believe it was UGS, just horrible those guys And no, i didn't help them go out of business other than by taking mine elsewhere xD Quote
Ice Man Posted October 29, 2013 Posted October 29, 2013 Recommend that you consider a paypal dispute or cc dispute if they won't give back your $ Quote
rackageServers Posted November 6, 2013 Posted November 6, 2013 Just to confirm that we issued this refund a few days after. Our sales support was away for 3 days at the time. Wishmaster, as we discussed, sorry that it took so long to get back to you on that. Cheers Zenwarrior Quote
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