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getting kicked for service communication


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im getting kicked for service communication failure: PnkBstrA.exe. i try 2 update cod5 pbssetup. but it said its allready updated. i also checked msconfig i didnt see the PnkBstraA.exe. i have no idea what to do. i dont wanna reinstal the game cuz i dont wanna lose all my data my roster and all that



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