The GUID in your OP is not the one you are using, the one you are using is 2a3265f21f3a5ef213a08a319f806307.
This GUID on the other hand is Global Banned, and you can take contact with EvenBalance and make a ticket.
Link: https://www.evenbalance.com/troubleticket/
PBBans can't help you further with this mate, good luck!.