TheFuzz Posted November 10, 2011 Posted November 10, 2011 Ok so we have two servers a 64man and a 32man server. Both go down within 10 mins of each other two or three times a day. Both are steaming to PBBans & punkbuster is the only common settings between them. Is it possible that punkbuster would kick all players from both servers? I ask because the server dose not show any commands being issued to kick players, and when you rejoin its in the same place as when you got kicked so its not a crash. This is what I see when I look into the server logs from Gameservers after taking out the IP's and GUIDS [11.09.2011 18:56:22] Lost Connection (slot #1) [11.09.2011 18:56:22] Lost Connection (slot #3) [11.09.2011 18:56:22] Lost Connection (slot #4) [11.09.2011 18:56:22] Lost Connection (slot #5) [11.09.2011 18:56:22] Lost Connection (slot #6) [11.09.2011 18:56:22] Lost Connection (slot #7) [11.09.2011 18:56:22] Lost Connection (slot #8) [11.09.2011 18:56:22] Lost Connection (slot #9) [11.09.2011 18:56:22] Lost Connection (slot #10) [11.09.2011 18:56:22] Lost Connection (slot #11) [11.09.2011 18:56:22] Lost Connection (slot #12) [11.09.2011 18:56:22] Lost Connection (slot #13) [11.09.2011 18:56:22] Lost Connection (slot #14) [11.09.2011 18:56:22] Lost Connection (slot #17) [11.09.2011 18:56:22] Lost Connection (slot #18) [11.09.2011 18:56:22] Lost Connection (slot #19) [11.09.2011 18:56:22] Lost Connection (slot #21) [11.09.2011 18:56:22] Lost Connection (slot #23) [11.09.2011 18:56:22] Lost Connection (slot #25) [11.09.2011 18:56:22] Lost Connection (slot #26) [11.09.2011 18:56:22] Lost Connection (slot #27) [11.09.2011 18:56:22] Lost Connection (slot #28) [11.09.2011 18:56:22] Lost Connection (slot #29) [11.09.2011 18:56:22] Lost Connection (slot #30) [11.09.2011 18:56:22] Lost Connection (slot #32) [11.09.2011 18:56:22] Lost Connection (slot #33) [11.09.2011 18:56:22] Lost Connection (slot #34) [11.09.2011 18:56:22] Lost Connection (slot #35) [11.09.2011 18:56:22] Lost Connection (slot #36) [11.09.2011 18:56:22] Lost Connection (slot #37) [11.09.2011 18:56:22] Lost Connection (slot #39) [11.09.2011 18:56:22] Lost Connection (slot #41) [11.09.2011 18:56:22] Lost Connection (slot #42) [11.09.2011 18:56:22] Lost Connection (slot #43) [11.09.2011 18:56:22] Lost Connection (slot #44) [11.09.2011 18:56:22] Lost Connection (slot #45) [11.09.2011 18:56:22] Lost Connection (slot #46) [11.09.2011 18:56:22] Lost Connection (slot #47) [11.09.2011 18:56:22] Lost Connection (slot #48) [11.09.2011 18:56:22] Lost Connection (slot #50) [11.09.2011 18:56:22] Lost Connection (slot #51) [11.09.2011 18:56:22] Lost Connection (slot #52) [11.09.2011 18:56:22] Lost Connection (slot #53) [11.09.2011 18:56:22] Lost Connection (slot #54) [11.09.2011 18:56:22] Lost Connection (slot #55) [11.09.2011 18:56:22] Lost Connection (slot #56) [11.09.2011 18:56:22] Lost Connection (slot #57) [11.09.2011 18:56:22] Lost Connection (slot #59) [11.09.2011 18:56:22] Lost Connection (slot #60) [11.09.2011 18:56:22] Lost Connection (slot #61) [11.09.2011 18:56:22] Lost Connection (slot #62) [11.09.2011 18:56:22] Lost Connection (slot #63) [11.09.2011 18:56:22] Lost Connection (slot #64) Quote
fozzer Posted November 10, 2011 Posted November 10, 2011 There are other things in common with your servers. They are both from Gameservers. Both are running BF3. Disable PB on one and see what happens :P Quote
TheFuzz Posted November 10, 2011 Author Posted November 10, 2011 So I shut of punkbuster last night on one server and it made until 6 am when I turned pb back on before kicking all the clients from the server. So the question is how can I find out why this is happening? Quote
fozzer Posted November 13, 2011 Posted November 13, 2011 Was there no reason for the kicks in the pbsv.log All your respective servers are streaming ok here so no clue as such. Quote
buttscratcher Posted November 13, 2011 Posted November 13, 2011 So the question is how can I find out why this is happening? Disconnected from back end. Join the club :) Quote
TheFuzz Posted November 13, 2011 Author Posted November 13, 2011 Good to know. Nope players are told they have been disconnected, the server says they lost connection and PB.log is something I cant see :/ Quote
HSMagnet Posted November 13, 2011 Posted November 13, 2011 start a trouble ticket with your GSP let them know you have already verified it is not PB, because that is the first thing they will blame Quote
TheFuzz Posted November 13, 2011 Author Posted November 13, 2011 But when we have PB off they dont get kicked. Quote
HSMagnet Posted November 13, 2011 Posted November 13, 2011 no reason for pbsv.log to be off limits. why can't you see it? Quote
TheFuzz Posted November 13, 2011 Author Posted November 13, 2011 Idk Still waiting on a reply on why its not allowed from game servers. I have a feeling its part of the no FTP rule. Quote
HSMagnet Posted November 13, 2011 Posted November 13, 2011 they are supposed to give access FTP or not Quote
fozzer Posted November 13, 2011 Posted November 13, 2011 If it was a PB issue kicking your players we would be inundated with similar type queries. That's my take on it. Quote
TheFuzz Posted November 13, 2011 Author Posted November 13, 2011 (edited) Ok I found the "log files" that they say are the pbsv.logs Do you want me to message them to you or just compress and give you a link to down load from? I took 4 of them from my server, two are just pb running its start up config. The other two are from during game play with GUIDS and IP's. Edited November 13, 2011 by TheFuzz Quote
HSMagnet Posted November 13, 2011 Posted November 13, 2011 does it say anything about PB kicking all those players, or is it just "lost connection"? Quote
TheFuzz Posted November 14, 2011 Author Posted November 14, 2011 Just lost connection. I ran Procon today to see if the Punkbuster console would show anything and nothing strange just lost connection. Sometimes its doing it for a full server of 64 people and sometimes its picking 5-6 guys at a time. Quote
adminhds Posted November 15, 2011 Posted November 15, 2011 Good morning to me the same thing happens on my server, as I see in the log is Lost Connection (slot # 1) so with all the slot. how I can remove the error? and if punkbuster problem I can not restart in any way? before this problem did not. They know something about it? Quote
HSMagnet Posted November 15, 2011 Posted November 15, 2011 have y'all asked phogue at procon? if there is nothing but "lost connection" in the PB logs, i suspect it is either there or EA backend where the trouble lies Quote
TheFuzz Posted November 16, 2011 Author Posted November 16, 2011 Yes its a server side thing. Something to do with the server getting disconnected with EA, so the server kicks all players, admin tools running on the player port and no one can join until it connects back into the system. Nothing they can do until maybe the R9 patch.... 1 Quote
HSMagnet Posted November 16, 2011 Posted November 16, 2011 Yes its a server side thing. Something to do with the server getting disconnected with EA, so the server kicks all players, admin tools running on the player port and no one can join until it connects back into the system. Nothing they can do until maybe the R9 patch.... please get this info spread to the four corners of BF3verse Quote
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